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Car Rental Matters

With this section we intend to provide a series of articles designed to help you get the most out of your car rental experience whether you are renting from us, from someone else on the Gold Coast or elsewhere. We hope to show you how to avoid the pitfalls and how to get the best value. We will demonstrate that the "daily rate" is not a reliable guide to the overall cost or even the relative cost between different car rental companies. We will show you how to ensure that the protection package that you opt for, actually does give you the protection that the shorthand description implies. In future weeks we will cover topics including: * Understanding car rental insurance excess reduction options * Obtaining the best car rental deal * What to do in the event of an accident * What to do about traffic and parking fines * What your options are with road and bridge tolls * Travel insurance policies and their protection for rental car users

Camera Detected Mobile Phone and Seat Belt Offences

Cameras are everywhere. Each Australian state and territory has jumped on the bandwagon of camera detected mobile phone and seatbelt offences – and Queensland seems to be leading the charge! It’s not just using your phone whilst driving, you will be fined if your ...

Posted By darryl
16th April 2024 (Updated 17th April 2024)
Duration : 2 Minute Read
Views : 146

Follow the Accident Procedure Required by Your Insurer

This blog post is to tell you about a recent incident experienced by a couple who have rented from us many times in the past and completed their first post-Covid 2 week rental with us in mid-March. Four days into their rental, I received a phone call from Queensland police telling ...

Posted By darryl
12th April 2024 (Updated 19th April 2024)
Duration : 3 Minute Read
Views : 157

Free Baby Seats supplied with Car Hire on Gold Coast

Our Car Seats are Free - what about everyone else's? Including us, we have identified 49 car rental entities servicing the Gold Coast, operating under 56 different business names/websites. Twelve of them do not offer any child safety seats or booster seats to their car hire ...

Posted By darryl
22nd October 2018 (Updated 16th April 2024)
Duration : 2 Minute Read
Views : 5326

Beware the Online Car Rental Comparison site

There is universally, a perception that renting a car is best done online through rental comparison websites. Simply pick your location, dates and times and specify your age bracket and you will immediately see a range of vehicles for you to choose from; presented in price order ...

Posted By Darryl
18th September 2018 (Updated 18th March 2024)
Duration : 3 Minute Read
Views : 4615

Zero Excess Rental Car Insurance

When "Zero" doesn't mean ZERO. When we introduced our Zero Insurance Excess pacakges in 2018, we fully investigated the Gold Coast market. Of the 52 rental websites (other than ours) that we found, 17 purported to offer a Zero insurance excess – of these, 3 were the same ...

Posted By darryl
16th July 2018 (Updated 18th March 2024)
Duration : 3 Minute Read
Views : 5025

Insurance Issues

This is very important and often causes confusion with consumers, so we have tried to give an industry-wide overview of the subject as well stating our own arrangements - we hope that you will bear with us. Standard Australian car rental contracts make the Renter fully responsible ...

Posted By Darryl
6th June 2018 (Updated 18th March 2024)
Duration : 4 Minute Read
Views : 3891

Understanding Car Rental Insurance Excesses

Standard Australian car rental contracts require the Renter to assume full responsibility for any loss of, damage to, or damage caused by the rented vehicle during the rental period, irrespective of how such damage or loss occurred. The Renter is also responsible for any loss ...

Posted By Darryl Essington-Wilson
7th November 2011 (Updated 18th March 2024)
Duration : 4 Minute Read
Views : 11710 | Comments : 1

Researching your next Car Rental Deal

Our top ten tips are: 1. Know the dates and times that you want the rental for and also note the day of the week that you start the rental on and end it on (some companies may not be open at the time or on the day that you want service from them). If you are enquiring about ...

Posted By Darryl Essington-Wilson
27th October 2011 (Updated 18th March 2024)
Duration : 3 Minute Read
Views : 9733 | Comments : 3
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